Air travel can be a huge pain, with the packing, getting to the airport, parking, going through security; it can be a huge headache. A new report says that it’s even more of a headache in Newark.

Finance Buzz ranked the airports based on flight delays in the winter and summer, TSA wait times, overall customer satisfaction (using the 2021 J.D. Power North America Airport Satisfaction Survey), complaints filed against the TSA, and amenities.

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The report says that

Newark Liberty ranks low in overall customer satisfaction, and, according to the Department of Transportation, flights going in and out of this airport are delayed frequently.

A recent study by Upgraded Points found that Newark had the longest TSA wait times of the 25 busiest airports in the country, despite being only the 15th busiest airport.

Newark Liberty Airport (Photo: Associated Press)
Newark Liberty Airport (Photo: Associated Press)

Not very complimentary, is it?

Passengers cited factors like long wait times, outdated facilities, and poor customer service as contributors to the low satisfaction levels.

Some of the other airports that fared poorly are Baltimore/Washington, which was last in third worst in customer satisfaction and dead last in TSA wait times.

Boston’s Logan International Airport was another one near the bottom, with more civil rights complaints against the TSA than other airports.

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Philadelphia’s airport doesn’t come out looking too good; It was ranked the worst among all large airports in customer service satisfaction — by quite a few points. Those surveyed rated Philadelphia International poorly in categories such as terminal facilities, food and retail amenities, and check-in experience.

Charlotte’s Douglas Airport was named the best airport in the country, along with Detroit and Atlanta.

LOOK: See how much gasoline cost the year you started driving

To find out more about how has the price of gas changed throughout the years, Stacker ran the numbers on the cost of a gallon of gasoline for each of the last 84 years. Using data from the Bureau of Labor Statistics (released in April 2020), we analyzed the average price for a gallon of unleaded regular gasoline from 1976 to 2020 along with the Consumer Price Index (CPI) for unleaded regular gasoline from 1937 to 1976, including the absolute and inflation-adjusted prices for each year.

Read on to explore the cost of gas over time and rediscover just how much a gallon was when you first started driving.

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