Massive AT&T service outage shuts down phones in NJ

📴 New Jersey is waking up to issues with AT&T phone service

📴 There appears to be a nationwide outage

📴 Nothing official from AT&T

UPDATE: 3:54 p.m. — AT&T said Thursday its wireless network was back after an outage knocked out cellphone service for its users across the U.S. for hours.

“We have restored wireless service to all our affected customers,” the Dallas-based company said in a statement posted on its website Thursday afternoon. “We sincerely apologize to them.”

Outage tracker Downdetector noted that outages, which began at about 3:30 a.m. ET, peaked at around 73,000 reported incidents. AT&T had more than 58,000 outages around noon ET, in locations including Houston, Atlanta and Chicago. The carrier has more than 240 million subscribers, the country’s largest.

By 3:30 p.m. ET, the reports were down to fewer than 3,000. — The Associated Press

UPDATE: 9:20 a.m. — Some customers are still experiencing problems with cellular and texting services.

Some phones with AT&T service have been dropping into SOS mode.

AT&T is now acknowledging the outage, but has not named a cause.

“Some of our customers are experiencing wireless service interruptions this morning. We are working urgently to restore service to them,” the AT&T statement reads. “We encourage the use of Wi-Fi calling until service is restored.”

UPDATE: 7:15 a.m. — AT&T has been responding to customer complaints on X (formerly twitter), but has yet to make a public statement.

It appears that much of the nationwide outage has been resolved with most in New Jersey now reporting that their service has been restored.

The outage also effected some Verizon and T-Mobile customers, but it is not clear if they are all related.

AT&T has been experiencing sporadic outages for the past few days. An outage took out part of the 911 emergency call system in parts of the southeastern U.S.

UPDATE: 5:43 a.m. - AT&T customers in New Jersey are reporting some service has been restored.

Outages continue to be reported on social media.

Still nothing official from AT&T.

The AT&T outage map still shows no disruptions.

There appears to be a widespread outage involving AT&T phone service in New Jersey and nationwide.

Users took to X (formerly twitter) to complain about service disruptions overnight that are persisting into this morning.

Several New Jersey 101.5 staff members have cellular and data services from AT&T, and we have been unable to complete phone calls or send text messages.

Even if you have service bars, you may not be able to complete a call or send a text.

How big is the outage?

Unknown, but it appears to be a big one.

The website Downdetector allows users to report problems.

Service disruptions are being reported on the East coast from Washington to New York and Boston.

Outages are also being reported in Atlanta, Houston, Dallas, Los Angeles, San Francisco and Seattle.

When will service be restored?

We don't know.

AT&T has not said anything publicly, yet.

The company has also not responded to an email asking for comment.

This is a developing story, please check back for updates.

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